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COMPANY
POLICY
(1)
Free Membership:
There is no membership fee! To become a member, you must be
over the age of 18, simply bring in a photo ID and a major credit
card (check cards are accepted as long as they are issued by
Visa or MasterCard). To ensure that your credit card account
is active, you will need to pay your first rental with the same
credit card on file. We then keep your card number on file as
a security, and charge that card only in the event that movies
are not returned or additional rental fees pile up without being
paid. Additional names may be added to your account if you accept
full responsibility for that person's rentals and returns.
(2)
Your membership becomes inactive when:
(a) No rental activity in the past 6 months. (b) Your credit
card on file expires or decline. Renew your membership by present
a photo ID and use a valid credit card to paid your rental fees.
(3)
All sales and rental are final, no cash or credit card refund
for any reasons.
(a) We will issue store credit or exchange any defected rental
within the same day. (b) We will repair, issue store credit
or exchange any defected sales items within 30 days. However
if the movies work fine in our "Low-end RadioShack DVD Player"
it is not defected.
(4)
Return:
Movie must be return on or before closing on the due date, otherwise
subject to "additional rental period fees".
(5)
Additional Rental Period Fees:
Additional rental fees are due at the time of return. If additional
rental fees or unpaid balance is not paid within 14 days after
the initial rental, a $2.00 processing charge (a service charge
by merchant processing services) plus all unpaid balance will
be charged to customer's credit card without notice. Please
notice that our Point of Sale software will automatically charge
all unpaid balance after 14 days. If you wish to avoid the service
charge, please pay all balance due upon return of your rental.
(6)
Loss Prevention:
As a part of lost prevention, any movie not return within 2
weeks after the initial rental, will be charge the full wholesale
value of the movie, plus all additional rental fees to customer's
credit card without notice.
(7)
Damage:
Any damage to returned DVD from whatever the cause shall be
charged a $5 repair fee on fixable DVD, or the full wholesale
price if deemed unfixable.
(8)
Non-Member:
Methods of payment for non-member are credit card only and Photo
ID is required. Any additional rental fees (#5), damage (#7)
& lost movies (#6) will charge to the credit card without notice.
(9)
Legal:
Top Video World is not responsible for and accidents or injuries
caused directly or indirectly in the use of the rented item(s).
Top Video World is hereby released from all claims arising therefrom.
(10)
Privacy Policy:
We will never sell, trade, or share your personal data and rental
information with third parties. (Go to privacy
policy for more info.)
(11)
The Video Privacy Protection Act (18 U.S.C. § 2710):
Your rental records are considered confidential information.
(a) We will not disclosure your personally identifiable rental
information unless the consumer consents specifically and in
writing, and (b) We will disclosure records to law enforcement
agency only with a valid warrant or court order.
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